FREQUENTLY ASKED QUESTIONS
Do you offer international delivery?
Yes, we provide worldwide delivery for all our collections. Each piece is carefully packaged and shipped with trusted logistics partners to ensure it arrives in perfect condition.
Can I request customised furniture?
Absolutely. Many of our designs can be tailored in terms of material, finish, or size. Our team will work closely with you to create a bespoke piece that reflects your vision.
How long does delivery take?
Delivery times vary depending on the destination and whether the piece is in stock or made to order. Standard items typically arrive within 2–4 weeks in the UK, while bespoke orders may take longer.
What payment options do you accept?
We offer a range of secure payment options, including major credit cards, bank transfers, and flexible instalment plans for your convenience.
What if my order arrives damaged?
In the rare event of damage during delivery, please contact us immediately. We will arrange a prompt replacement or repair to ensure your complete satisfaction.
Do you have a showroom?
Yes, we welcome clients to visit our London showroom by appointment. This allows us to provide a personalised experience and dedicated guidance when choosing your furniture.
How do I care for my furniture?
Each piece comes with care instructions tailored to the materials used. Our team is also available to provide advice on maintaining the elegance and longevity of your furniture.